Home | Services

Our Services

At EthosCare Partners, we focus on revolutionizing healthcare services with cutting-edge IT and workflow solutions. Along with Epic consulting and optimization, we provide a range of specialized services designed to
tacklekey challenges in today’s healthcare systems.

Book Appointment Contact Us
Our Services

All in One Healthcare Solutions

On-demand consulting

Get expert advice precisely when you need it. Our on-demand consulting services deliver tailored solutions for your unique healthcare challenges, ensuring timely and impactful results.

Point-of-Care Solutions

Empowering healthcare teams with innovative tools and strategies to optimize care delivery, enhance patient outcomes, and streamline clinical workflows.

Adlib Consulting

Enjoy priority access to our Epic-certified experts through a low-cost annual retainer. From quick consultations to workflow optimization, we provide flexible, on-demand support whenever you need it.

Fractional IT Consultant

Engage our precision-focused IT services for specialized Epic system projects, defined by clear Statements of Work (SOW). Cost-effective and targeted, we address your most pressing technical needs with measurable results.

Patient Experience Optimization

Transform your patient interactions with strategies designed to improve satisfaction, streamline processes, and foster a seamless healthcare experience.

Healthcare transformation consultant

Drive meaningful change in your organization with our consulting expertise. We specialize in creating strategies that improve operations, enhance patient care, and successfully manage complex transitions in healthcare.

Comprehensive Healthcare Solutions Designed for Excellence

At EthosCare Partners, we provide tailored ad hoc services for your Epic system, which are available on an hourly basis or through small, well-defined projects. Our certified Epic professionals are equipped to handle everything from new creations to system optimizations, ensuring your Epic ecosystem operates seamlessly and efficiently.

SmartForms Design and Implementation

Tailored Forms for Specific Needs

We design and implement intuitive and user-friendly SmartForms, helping your team efficiently capture patient information. Customization ensures the forms fit seamlessly into your workflows.

Order Sets Development and Refinement

Enhance Efficiency and Accuracy

Our experts create and refine order sets to align with clinical best practices and organizational protocols. This ensures faster decision-making and improved patient outcomes.

Individual Orders Creation and Modification

Precision Tailored to Your Practice

We provide detailed creation and modification of individual orders to fit your organization’s specific clinical workflows. Our team ensures accuracy and compatibility with your Epic system.

Flowsheet Template Design and Customization

Track and Manage Data Effectively

Flowsheets designed by our experts provide an intuitive way to track, monitor, and analyze patient data. Customization ensures they align perfectly with your clinical and operational goals.

Clinical Tools and Documentation

Simplify Workflow, Enhance Accuracy

We create and optimize clinical tools that improve provider workflows and patient care. From accurate documentation to intuitive interfaces, our solutions are designed to reduce errors and save time.

SmartForms Design and Implementation

Tailored Forms for Specific Needs

We design and implement intuitive and user-friendly SmartForms, helping your team efficiently capture patient information. Customization ensures the forms fit seamlessly into your workflows.

SmartTexts and SmartPhrases

Faster, Smarter, More Accurate Communication

Our team crafts and optimizes SmartTexts and SmartPhrases, making documentation quicker, consistent, and compliant with your clinical standards. Simplify your communication while maintaining quality.

Order Sets Development and Refinement

Enhance Efficiency and Accuracy

Our experts create and refine order sets to align with clinical best practices and organizational protocols. This ensures faster decision-making and improved patient outcomes.

Individual Orders Creation and Modification

Precision Tailored to Your Practice

We provide detailed creation and modification of individual orders to fit your organization’s specific clinical workflows. Our team ensures accuracy and compatibility with your Epic system.

Flowsheet Template Design and Customization

Track and Manage Data Effectively

Flowsheets designed by our experts provide an intuitive way to track, monitor, and analyze patient data. Customization ensures they align perfectly with your clinical and operational goals.

Note Templates and Macros Setup

Document Smarter, Not Harder

We design note templates and macros that reduce the time spent on documentation while ensuring completeness and consistency. Stay focused on patient care without sacrificing accuracy.

Patient Care Management

Empowering Providers for Better Patient Outcomes

We specialize in creating and customizing tools that streamline patient care management, ensuring providers have the information they need at their fingertips. Our services enhance efficiency and accuracy in every aspect of patient tracking and documentation.

Patient Lists Creation and Customization

Tailored patient lists designed to meet your specific workflow needs, helping providers prioritize care and improve patient outcomes.

Reporting Workbench Report Development

We develop dynamic reports that provide actionable insights, enabling data-driven decision-making and efficient patient care monitoring

Lab Base Records Creation and Maintenance

Our team ensures lab base records are accurate and up-to-date, facilitating seamless lab operations and compliance with clinical standards.

Result Mapping

We optimize result mapping to ensure accurate and timely display of lab and diagnostic data within the Epic system.

Order Build and Optimization

Custom-built and refined orders align with your protocols, enhancing efficiency and reducing errors in patient care.

System Configuration and Optimization

1

Streamlined Systems for Maximum Performance

We optimize your Epic system’s configuration to enhance operational efficiency and user experience. Our services ensure smooth workflows tailored to your organization’s unique needs.

2

Order Transmittal Configurations

Precise order transmittal setups for seamless communication between departments and systems.

3

Security Template Adjustments

We fine-tune security templates to balance accessibility with compliance, safeguarding your system and data

4

Printer and Workstation Setups

We configure printers and workstations to ensure reliable performance and compatibility with your Epic environment.

5

User Preference Settings Configuration

Customizing user preferences for improved efficiency, ensuring providers have easy access to the tools they use most.

Flexible and Scalable Engagement Models

Support Tailored to Your Needs

Our adaptable engagement model offers the flexibility to scale services based on your requirements—whether it’s a quick update or a comprehensive system overhaul.

We ensure every project is delivered with precision and speed at a predetermined price, providing complete transparency and cost-efficiency.

Custom Packages and Retainer Options

Long-Term Value and Strategic Support

For larger projects or ongoing support, we offer custom packages and retainer options designed to fit your organization’s unique needs. Our team works closely with you to create tailored solutions that align with your goals and maximize your Epic system’s potential.

Let’s Discuss Your Needs

Contact us today to explore how our services can be customized to support your organization and elevate your Epic system performance.

Workflow Optimization

Workflow Optimization

Streamlining Processes for Maximum Efficiency

We specialize in optimizing workflows to ensure your organization operates at peak efficiency. By combining technical expertise with a deep understanding of operational and clinical practices, we deliver solutions that are both effective and practical.

Holistic Implementation Approach

Multidisciplinary Expertise for Tailored Solutions

Our team of skilled Epic systems analysts, spanning various specialties, collaborates to create solutions that integrate seamlessly with your existing systems. This holistic approach ensures every implementation is not just conceptually strong but also operationally feasible and impactful.

Comprehensive Workflow Analysis

Pinpointing Bottlenecks, Unlocking Potential

We conduct an in-depth analysis of your operational and clinical workflows to uncover opportunities for improvement. By identifying inefficiencies such as bottlenecks, redundancies, and outdated processes, we provide actionable recommendations to streamline your operations and enhance productivity.

Sustainable Integration Through Expert Training

Empowering Your Team for Lasting Success

Our credentialed trainers are integral to every step of the solution design process, creating a complete training pathway that ensures:

  • Seamless integration of new workflows into daily operations.
  • Sustainable adoption of optimized processes that enhance productivity.
  • Cultivation of a continuous improvement culture within your organization.
  • Enhancing communication protocols for better collaboration.
  • Empowerment of staff at all levels to confidently use new tools and workflows.

Tailored Solution Development

Custom Solutions for Your Unique Needs

Using insights from comprehensive analysis and ethnographic studies, we develop solutions to address your organization’s specific challenges.

These solutions are designed to optimize workflows and may include:

  • Redesigning and simplifying complex processes.
  • Implementing lean methodologies to reduce waste and improve efficiency.
  • Integrating automation and AI technologies to streamline repetitive tasks.
  • Enhancing communication protocols for better collaboration.
  • Improving resource allocation strategies to maximize effectiveness.

Ethnographic Studies

In-Depth Insights for Targeted Improvements

We offer a flat-fee onsite ethnographic study to deeply analyze any workflows of concern.

Through immersive observation, we uncover valuable insights into:

  • Staff interactions and communication patterns that affect efficiency.
  • Resource utilization and allocation for optimized operations.
  • Patient flow and experience to enhance satisfaction and outcomes.
  • Technology integration and usage to identify gaps and opportunities.

These insights enable us to craft solutions that are both effective and tailored to your unique healthcare environment.

Long-Term Support and Optimization

Ensuring Sustained Success Over Time

Our support doesn’t end after implementation. We provide ongoing assistance to ensure the continued success of your optimized workflows, including:

  • Regular check-ins and performance assessments to monitor progress.
  • Iterative improvements based on real-world feedback from staff and patients.
  • Ongoing training programs to support new staff and skill enhancements.
  • Adapting workflows to meet the demands of an evolving healthcare landscape.

With our comprehensive approach to workflow optimization, healthcare organizations can achieve:

  • Improved efficiency in daily operations.
  • Enhanced patient care quality and experiences.
  • Increased staff satisfaction and engagement.
  • Better health outcomes and long-term operational success.

Project Management

Expert Guidance for Seamless System Changes and Integrations

EthosCare Partners provides end-to-end project management services to support system changes and integrations, minimizing the strain on your internal teams. Our experienced project managers and Epic-certified specialists ensure that every phase of the project lifecycle—from planning and execution to monitoring and closure—is handled with precision and efficiency.

By partnering with us, healthcare organizations benefit from:

  • Expert coordination of complex system changes and integrations.
  • Timely delivery of projects within scope and budget.
  • Enhanced collaboration between stakeholders for smooth transitions.
  • Reduced workload for internal project management teams.

With EthosCare Partners, you can trust that your projects are in capable hands, enabling your organization to focus on delivering exceptional patient care.

End-to-End Project Management

Comprehensive Oversight for Every Stage of Your Project

EthosCare Partners delivers complete project management services, ensuring every aspect of your system change or integration is expertly managed. Our structured approach includes:

  • Initial Assessment and Project Scoping: Thorough evaluation to define project goals and deliverables.
  • Stakeholder Identification and Engagement Planning: Effective collaboration strategies to align key stakeholders.
  • Detailed Project Planning and Timeline Execution: Robust planning to ensure timely and successful implementation.
  • Resource Allocation and Management: Optimized deployment of resources for maximum efficiency.
  • Risk Assessment and Mitigation Strategies: Proactive identification and resolution of potential challenges.
  • Change Management Planning and Execution: Seamless transitions to minimize disruption.
  • Quality Assurance and Testing Coordination: Rigorous testing to ensure functionality and reliability.
  • Go-Live Preparation and Support: Comprehensive readiness activities for a smooth launch.
  • Post-Implementation Review and Optimization: Continuous improvement based on performance insights and feedback.

Epic System Build and Configuration

Tailored Builds to Meet Your Organization’s Needs

Our expert team handles every aspect of your Epic system’s build and configuration, ensuring seamless integration and optimized performance.

Key services include:

Module-Specific Builds

Custom configurations for Epic Inpatient, Ambulatory, Home Health and Hospice, and other modules.

Workflow Design and Optimization

Streamlined workflows tailored to your operational needs.

System Integration with Existing Infrastructure

Ensuring compatibility and smooth data flow across systems.

  • Data Conversion and Migration Planning: Secure and accurate migration of data to the Epic platform.
  • Interface Development and Testing: Development and rigorous testing of interfaces to support interoperability.
  • Customization of Reports and Dashboards: Actionable insights through tailored reporting and intuitive dashboards.

Training and Knowledge Transfer

Empowering Teams Through Comprehensive Education

EthosCare Partners provides customized training and knowledge transfer solutions to ensure your team is equipped for success. Our services include:

  • Customized Training Program Development: Tailored programs to address specific organizational needs.
  • End-User Training Coordination and Delivery: Hands-on training for users to maximize system utilization.
  • Super-User Identification and Advanced User Guidance: Developing a network of expert users for ongoing support.
  • Creation of Tailored Documentation and Training Materials: Accessible resources for consistent knowledge sharing.
  • Ongoing Support and Education Planning: Continuous learning strategies to maintain proficiency.

Performance Monitoring and Optimization

Driving Continuous Improvement with Measurable Outcomes

We ensure your systems perform optimally and adapt to evolving needs through:

  • Establishment of Key Performance Indicators (KPIs): Clear benchmarks to measure success.
  • Regular System Performance Assessments: Routine evaluations to identify opportunities for improvement.
  • Continuous Improvement Initiatives: Iterative refinements based on data and feedback.
  • Post-Go-Live Support and Optimization: Sustained assistance to ensure long-term success.

Change Management and Communication

Ensuring Seamless Transitions Through Strategic Planning

Effective change management and communication are central to successful integrations. Our approach includes:

  • Development of a Comprehensive Change Management Strategy: Minimizing disruptions during transitions.
  • Creation and Execution of a Communication Plan: Ensuring clear, consistent messaging throughout the process.
  • Stakeholder Engagement and Buy-In: Building support and collaboration for successful implementation.

Scalable Support Models

Flexible Solutions Tailored to Your Needs

EthosCare Partners offers scalable support options to fit organizations of all sizes and project scopes:

  • Flexible Engagement Options: Choose from on-site, remote, or hybrid models.
  • Short-Term Initiatives and Long-Term Partnership Options: From focused projects to ongoing support, we adapt to your needs.

Why Choose EthosCare Partners?

By leveraging our project management expertise, healthcare organizations can ensure efficient, on-time, and budget-friendly system integrations.
With a deep understanding of both project management principles and Epic systems, we deliver:

  • Seamless integrations with minimal disruption.
  • Optimized workflows and enhanced system performance.
  • Improved outcomes for patients, staff, and stakeholders.

Let us help you achieve operational excellence and lasting success.

Payment Models

At EthosCare Partners, we understand that healthcare organizations face unique financial challenges. Our innovative payment models are designed to provide maximum value, flexibility, and cost-effectiveness, making it easier for healthcare leadership to optimize operations without the burden of significant upfront costs.

Performance-Based Pricing

A Results-Driven Approach to Value

Our performance-based pricing model ensures you pay for tangible results, aligning our success with yours. This innovative approach minimizes financial risk while maximizing the return on your investment.

Pay for Results

Only Pay When Value is Delivered

  • Payments are tied directly to achieved savings or measurable improvements.
  • Minimal upfront costs reduce financial risk for your organization.
  • Aligned incentives ensure our success is contingent upon your success.
How it works?

A Transparent, Goal-Oriented Process

Initial Assessment

We evaluate your current operations to identify areas with the potential for significant savings or improvements.

Agreed-Upon Metrics and Targets

Together, we establish clear benchmarks to define success.

Implementation of Optimization Projects

Tailored initiatives are executed to achieve desired outcomes.

Regular Measurement and Reporting

We provide consistent updates to verify progress and results.

Performance-Based Payments

Payments are calculated based on verified savings or improvements, ensuring transparency.

Book Appointment

Benefits

Unlock Value with Reduced Risk

  • Reduced Financial Risk: Pay only when results are achieved, protecting your budget.
  • Guaranteed ROI: Every payment is tied to verified savings or measurable outcomes.
  • Motivation for Innovation: Our model encourages continuous improvement to deliver ongoing value.

By adopting our performance-based pricing model, you gain a partner fully invested in your success, ensuring your organization benefits from meaningful improvements with minimized risk.

Project-Based Pricing

Customized Pricing Models to Match Your Project Needs

Our project-based pricing offers tailored options designed to meet the unique demands of your organization. Whether your project is straightforward or complex, we provide solutions that balance flexibility, cost control, and value delivery.

Tailored to Your Needs

Pricing Options Designed for Different Scenarios

  • Fixed Price: Perfect for well-defined projects with clear scope and deliverables.
  • Milestone-Based Payments: Payments tied to specific achievements, ensuring accountability at every stage.
  • Combination Pricing: Fixed and variable pricing for complex projects requiring diverse approaches.

Options Include

Flexible Models to Suit Your Preferences

  • Fixed Price: Best for projects with predictable scope and timelines.
  • Capped Time and Materials: Provides the adaptability of time-based pricing while maintaining cost predictability.
  • Milestone-Based Payments: Align payments with project phases to ensure progress and accountability.

Benefits

Cost Control and Transparency Built In

  • Predictable Budgeting: Finance teams benefit from accurate cost forecasting and fixed payments.
  • Scope Flexibility: Adjust project scope as needed without compromising progress.
  • Pricing Transparency: Clear alignment between costs and project milestones fosters trust.

With EthosCare Partners’ multiple pricing models, you can manage your project confidently, knowing you have cost-effective and transparent options that adapt to your specific requirements.

Subscription-Based Model

Ongoing Support for Continuous Success

Our subscription-based model provides a cost-effective solution for long-term support and optimization, ensuring your Epic system remains efficient and effective.

Features

  • Unlimited Access: Enjoy continuous support from our team of Epic experts.
  • Regular System Health Checks: Proactive recommendations to optimize performance.
  • Priority Issue Response: Immediate attention for critical challenges.
  • Ongoing Training: Ensure staff stays up-to-date with tailored knowledge transfer.

Benefits

  • Predictable Monthly Costs: Simplifies budgeting and reduces financial surprises.
  • Continuous Improvement: Avoid delays tied to project-by-project approvals.
  • Long-Term Partnership: Build a trusted relationship focused on your organization’s success.

Risk-Sharing Partnerships

Collaborating for Transformational Success

Our risk-sharing partnership model fosters true collaboration by aligning our interests with yours for major transformation initiatives.

How It Works

  • Joint Assessment and Goal-Setting: Define shared objectives and desired outcomes.
  • Shared Resource Allocation: Both parties contribute financial and personnel resources.
  • Collaborative Execution: Work together to implement solutions and achieve results.
  • Equitable Benefit Distribution: Share the rewards of achieved improvements.

Benefits

  • Shared Investment: Minimizes risk while leveraging mutual resources.
  • Aligned Goals: Encourages innovation and commitment to shared success.
  • Transformational Impact: Drives meaningful, large-scale improvements.

With EthosCare Partners’ flexible and innovative pricing models, your organization can choose the approach that best supports your financial goals and operational priorities.

Whether through ongoing support, hybrid customization, or shared-risk partnerships, we are dedicated to delivering value and driving your success.

Hybrid Models

Customizable Solutions Tailored to Your Needs

For organizations with diverse requirements, our hybrid models blend elements of performance-based, project-based, and subscription pricing to create a truly flexible and personalized approach.

Example

  • Base Subscription: Provides ongoing support and maintenance.
  • Performance-Based Pricing: Used for significant optimization projects.
  • Fixed-Price Add-Ons: For specific enhancements or training initiatives.

Benefits

  • Flexibility: Adapts to both short-term and long-term organizational needs.
  • Cost-Effectiveness: Maximizes value through tailored pricing structures.
  • Adaptability: Evolves with your priorities as circumstances change.